How Can I Contact Shareholder Services?

The MyGoldbelt message feature is a great way to reach Shareholder Services directly. You can send a message by visiting MyGoldbelt Message Center. Alternatively, you can email Shareholder Services at shareholder@goldbelt.com for assistance.

What Can I Update or Manage in MyGoldbelt Account?

Under the About Me section in your MyGoldbelt account, you can:

• Update personal contact information: Change your address, phone number, and email address to ensure we have your current details.

• Direct Deposit: Update your direct deposit information to receive distributions more conveniently.

• Password: Reset or change your password if you need access to your account.

• Electronic Delivery: Sign up for electronic delivery to receive important documents and notices online, reducing paper waste.

• Veteran Status: Indicate if you are a veteran so that we can update your status for any specific shareholder benefits.

Why is it Important to Keep My Information Current?

It’s crucial to keep your contact and financial information up to date to ensure that all Goldbelt materials, such as shareholder communications, proxy materials, and election ballots, are delivered to the correct address. Keeping your details accurate helps ensure that distributions and other shareholder benefits go smoothly and without delay. If your information is not current, you may be added to the Bad Address List, which may prevent timely receipt of important materials.

What Forms Are Available for Shareholders?

Goldbelt offers several forms to update information, make requests, and manage various shareholder services. Here are some key forms and procedures:

• Change of Address Form: For shareholders who have moved or changed where their mail is delivered.

• Direct Deposit Form: For shareholders who wish to sign up for direct deposit of dividends and proxy incentives.

• Gifting of Shares Form: For shareholders wishing to gift shares to eligible family members.

• Funeral Benefit Form: For claiming a $1,000 funeral benefit upon the death of a shareholder.

• Lost Check Indemnity Agreement Form: For reporting and reissuing lost or stolen checks.

• Name Change Form: For updating a shareholder's legal name after a change due to marriage, divorce, or other legal action.

• Shareholder ID Request Form: For applying for a Goldbelt Identification Card.

• Minor Photo Release Form: Required for submitting photos of minors for shareholder purposes.

• Prepayment Funeral Benefit Form: For those who have prepaid funeral services to receive the benefit.

• Testamentary Disposition Form: For specifying recipients of your Goldbelt shares in the event of your passing.

For the full list of available forms, visit our Forms page.

Why Did I Automatically Get Taken to the Login Page?

To protect the confidentiality of your information, the site forces re-login after 15 minutes of inactivity. This is a security measure to ensure your account remains secure while you are using the platform.

I’m Not a Shareholder. Why Should I Register?

Non-shareholder custodians of shareholders can register and manage the shareholder information of their wards.

Other non-shareholder interested parties may register for electronic delivery of public news, press releases, event notices, and other information.

My Password is Not Working. What Should I Do?

If you're having trouble logging in, try these steps to resolve the issue:

• Did you respond to the registration email that was sent to you?

• Are you using the email address you registered with?

• Click here to reset your password.

• If you did not receive the registration confirmation email, Click here to have it resent.

Direct Deposit

Why should I select electronic delivery?
Receiving material from electronically is fast, and more convenient for many. It also aligns with ’s green initiatives and core values to reduce paper and lower printing, processing, and postage expense. If you like having news on the go, you can get delivery to your email on your preferred mobile device and read anytime.

Is really secure?
Yes. All communications and information processed using this portal are encrypted using industry standard encryption.

You can validate this by observing the Lock icon on your browser navigation bar.

Your login through electronically validates your identity according to industry standards, using several identifiers. Confirmation messages are sent to your e-mail account for any changes made to your information using.